How does Dropbox work with SWRemote and SuccessWare21?
Q: Is Dropbox the only cloud service that integrates or are there others?
A: Yes, Dropbox is the only cloud service that can integrate to SWRemote.
Q: How many Dropbox Accounts do we need?
A: Only 1 single Dropbox Account is needed. In fact, multiple accounts will break the setup.
Q: How do I access the Location Documents in SuccessWare21?
A: Please Click Here to find out.
Q: How do the Techs see the Documents the Office places into the Location folders?
A: Please Click Here to find out
Q: Can I hide Documents from appearing on the Devices?
A: Creating a custom folder within a Customer's Location folder will be hidden from the Tech's Devices.
Q: What Drive Letters can I Map Dropbox to?
A: If you host SuccessWare21 with Advance 2000 or Synoptek, then Dropbox can only map to the S or T drive letters.
If you host SuccessWare21 yourself in-house, then you have more freedom over how you map your Dropbox folder.
Last but not least, here are the instructions on integrating Dropbox to SWRemote & SuccessWare21:
If you have any additional questions regarding Dropbox, you may reference our online help documents at www.help.swremote.com, call our support team at 1-800-566-6940 or email our support team at firstname.lastname@example.org.