When posting invoices in SW21 with accounts that have XCharge enabled, you might receive this message. These are the instructions on how to continue posting the invoice.
- Click Yes if you want know it was processed via PayFlow from a device out in the field.
- NOTE: If you choose Cancel to process it via XCharge, the card might be charged twice. If you use Payflow, please login and check if this payment was already charged. Payflow Training Videos
If you need any further assistance with processing these types of payments, please reach out to SuccessWare21 Support - 888-251-2779