How do I perform a timecard punch (such as Lunch, Avail (ON), Parts Run, etc.)?
There are 2 times when you can make a timecard punch.
1. After pressing the Complete button, the Punch Timecard dialouge box will appear.
2. The other time you can make a timecard punch, is midway through a job. Here are the instructions -
When the Tech is ready to go back to their assignment, they can press on their current assignment and it will load.
It will start them from the beginning of the job again and take them through the timecard punches in order again: Notified, Dispatched and back to Onsite.
If you require any assistance with the timecard status selection, please give the SWRemote support team a call at 1-800-566-6940.