How can I tell which Tech ran a Credit Card Transaction through PayFlow?
If you are a Payflow user and you are wondering which Tech ran a particular Transaction, you can find this out using the SWRemote Admin site.
1. Log in to our Admin Website manage.swremote.com
2. Click on Reports on the left-hand side.
3. From the Reports dropdown select Payflow Query
4. Press the Run Payflow Query button. The results may take a few seconds to load.
5. Now that the results have loaded, click the AddDateTime column, and this will show you the date/time starting with the most current transaction.
6. From here you can match up date/time to amount and Technician and or Device.
For any additional questions, please contact SWRemote Support at 1-800-566-6940 or firstname.lastname@example.org